Service & Warranty Contact Information

For additional product and warranty support, please contact us by using this form — response time is 24 hours. Otherwise, call us at (888) 880-8368, select #1, and then select one of the following options:

  • #1 for Warranty & Technical Support
  • #2 for Product Registration
  • #3 for Other Product Questions

Zephyr Range Hood & Presrv™ Warranty Coverage

The following section includes various Zephyr warranties according to product type. Please note, for the product model numbers shown below, “x” is a placeholder for a letter or number.

Range Hoods

10 Years Non-Consumable Parts*, 1 Year Labor includes:

Core Collection: AK21, AK25, AK65, AK80, AK81

Professional Collection: AK82, AK83

3 Years Non-Consumable Parts*, 1 Year Labor includes:

Designer Collection: COK-ExxBX, CTP-ExxBX

Core Collection: AK11, AK12, AK71, AK80-ES, AK84, AK85, AK90, AK91, AK92, AK94, AK95, ZAN, ZAZ, ZGE, ZLC, ZLU, ZMD, ZMI, ZML, ZMO, ZNA, ZOM, ZPI, ZPY, ZRG, ZRM, ZRO, ZRE, ZRV, ZSA, ZSI, ZSI-ES, ZSL, ZSP, ZVE, ZVO, ZVN

Professional Collection: AK70xxCS, AK75xxCS, AK73, AK74, AK76, AK77, AK78, AK93, AK98, ZRP

2 Year Non-Consumable Parts*, 1 Year Labor includes:

Designer Collection: DAP, DHZ, DLA, DLI, DME, DVL, DVS

Core Collection: DD1

1 Year Non- Consumable parts*, 1 Year Labor includes:

Designer Collection: ALU

Wine & Beverage Coolers

5 Years Non-Consumable Compressor*, 2 Years Non-Consumable Parts, 1 Year Labor includes:

Presrv™: PRB15C01BG, PRB24C01AG-ADA, PRB24C01AS-ADA, PRB24C01AS-OD, PRB24C01BBSG, PRB24C01BG, PRB24C01BPG, PRB24F01AG, PRW15C01BG, PRW24C01BG, PRW24C02AG-ADA, PRW24C02BBSG, PRW24C02BG, PRW24C02BPG, PRW24C32BG, PRW24F01BG, PRW24F02BG, PRW24C32BG, PRWB24C32BG

*Examples of consumable parts are fluorescent, halogen and incandescent light bulbs, filters and fuses. LED light bulbs are included under the parts warranty. 

Please review your range hood user manual to find full terms and conditions. Warranty coverage is subject to change without notice. To find warranty information about Zephyr parts and accessories, visit our Parts & Accessories Store.